cvc99 Terms and Conditions
Please read all terms carefully before using this platform — detailed rules on accounts, bonuses, transactions, and responsible gaming are provided here.
Brief Overview
cvc99 is a trusted online casino and betting platform for Bangladesh. These terms and conditions ("Terms") apply to use of the cvc99 website and related services. By registering on the platform or using any service, you agree to be bound by all of these Terms. If any part is unclear, please contact our support team.
| Category | Key Information |
|---|---|
| Minimum Age | 21 years or older |
| Minimum Deposit | ৳500 (all methods) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal time | Usually within 1 hour |
| Welcome Bonus | Up to 200% on first deposit, max ৳8,000; 20x wagering requirement |
| Payment Methods | bKash, Nagad, Rocket, Upay, bank transfer |
| Support | 24/7 live chat — in Bengali |
1. Membership and Account
1.1 Eligibility
To open an account at cvc99, you must be 21 years of age or older. Account registration by minors is strictly prohibited. If a false age is provided at registration, the account will be closed and all funds held may be forfeited.
1.2 One Person, One Account
Each person may operate only one account. Having multiple accounts under the same name, multiple accounts from the same IP address, or multiple accounts opened by members of the same household from the same device will be considered a violation of the rules. cvc99 reserves the right to forfeit bonuses and suspend accounts in such cases.
1.3 Accuracy of Information
All information provided at registration must be accurate, complete, and up to date. If your details change, please notify our support team. cvc99 will not be responsible for withdrawal delays or account suspension resulting from incorrect information.
1.4 Account Security
- Keeping your password confidential is your responsibility.
- Giving third parties access to your account is prohibited.
- If you suspect unauthorized access, notify us immediately via live chat.
- You are responsible for all activity carried out through your account.
2. Deposits and Withdrawals
2.1 Deposit Rules
The minimum deposit amount is ৳500 for all payment methods (bKash, Nagad, Rocket, Upay, bank transfer). Deposits are usually processed instantly or within a few minutes. Deposits from third-party accounts or anonymous cards are strictly prohibited — if account verification fails, the deposited funds will not be refunded.
2.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are usually processed within 1 hour. However, cvc99 reserves the right to place a withdrawal on hold if identity verification (KYC) has not been completed or if unusual activity is detected. Withdrawals can only be made to the same payment method used for the deposit.
2.3 Currency and Transaction Fees
All transactions are conducted in Bangladeshi Taka (৳ / BDT). cvc99 does not generally charge additional processing fees, however your bank or mobile financial service provider may apply their own charges. cvc99 is not responsible for those.
3. Bonuses and Promotions
3.1 Welcome Bonus
New members receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, a deposit of ৳2,000 earns a ৳4,000 bonus, giving a total balance of ৳6,000. To withdraw bonus funds, the combined amount of the original deposit and the bonus must be wagered 20 times.
3.2 Wagering Requirement
- A wager of 20x the total balance including the bonus must be completed.
- Not all games may contribute equally toward meeting the wagering requirement.
- The time limit for completing the wagering requirement will be stated separately for each offer.
- Winnings related to a bonus cannot be withdrawn until the wagering requirement is met.
3.3 General Bonus Rules
Each bonus offer has its own terms, which are detailed on the relevant promotion page. Using multiple bonuses together is generally not permitted unless the promotion terms state otherwise. Bonuses are provided for personal, non-transferable use only. Bonus abuse — such as arbitrage betting or collaborative cheating — will result in account closure.
3.4 VIP Program
cvc99 has five VIP tiers — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits vary by tier: up to 0.3% at Bronze, up to 0.6% at Silver, up to 0.9% at Gold, up to 1.2% at Platinum, and up to 1.5% at Diamond. Progression through VIP tiers depends on activity and consistent participation on the platform. cvc99 reserves the right to modify VIP benefits.
4. Gaming Rules
4.1 Fair Play Policy
cvc99 is committed to ensuring fair play in all games. Our platform uses Random Number Generator (RNG) technology, which keeps the outcome of every round completely impartial and unpredictable. Using any external software or bots to play is strictly prohibited.
4.2 Prohibited Activities
- Using bots or automated software
- Collaborative cheating or collusion
- Exploiting system vulnerabilities
- Money laundering or illegal financial flows
- Bonus hunting using multiple accounts
4.3 Technical Errors
If a game session is left incomplete due to a server outage, network disconnection, or software error, cvc99 reserves the right to review the outcome of that round and, if necessary, void or correct it. Any winnings incorrectly credited due to a technical error are recoverable.
4.4 Sports Betting
Specific rules apply to each market for betting on cricket (BPL, IPL, T20 World Cup), football, kabaddi, and other sports. If a match is cancelled or suspended indefinitely, the stake for the relevant bet will be refunded. In in-play betting, odds may change and a bet may be rejected by the system before it is confirmed.
5. Identity Verification (KYC)
cvc99 verifies member identities as part of its commitment to operating a safe and transparent platform. cvc99 will not be responsible for withdrawal delays caused by delays in the verification process.
5.1 When Verification Is Required
- When making a withdrawal request for the first time.
- When carrying out large transactions.
- When unusual activity is detected on an account.
- At any time as part of a security review.
5.2 Required Documents
You may be required to submit a government-issued photo ID (such as a national identity card, passport, or driving licence) and, where applicable, proof of ownership of the payment method. All documents must be issued by Bangladeshi authorities.
6. Privacy and Security
6.1 Data Collection and Use
cvc99 collects personal information at registration — which is used solely for account management, transaction verification, and service improvement. Personal data is not sold or shared with third parties without authorisation. For more details, please read our Privacy Policy.
6.2 SSL Encryption
All data transfers are protected by SSL encryption. Our payment gateway is fully secure and financial information is never transmitted through any unsecured channel. Please notify our support team of any security concerns.
6.3 Cookie Policy
The cvc99 website uses cookies to improve the user experience and assist with session management. Continued use of the site will be taken as your consent to the use of cookies.
6.4 Third-Party Services
Game providers (PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt) and payment providers have their own terms and conditions. cvc99 is not responsible for the services of these third parties.
7. Responsible Gaming
cvc99 believes that gaming is a source of entertainment — not a solution to financial problems. We encourage members to stay informed and play responsibly. Only those aged 21 or older may use this platform.
7.1 Self-Limits and Self-Exclusion
If you feel that gaming is getting out of your control, you can contact our support team to request that a temporary or permanent limit be placed on your account, or to exclude yourself. For more details, visit our Responsible Gaming page.
7.2 Protection of Minors
Access to and use of this site by anyone under the age of 21 is strictly prohibited. If minors can access your device, please activate parental controls and ensure your account is out of their reach.
8. Account Closure and Restrictions
8.1 Account Closure by cvc99
cvc99 may temporarily or permanently close any account for the following reasons: violation of these Terms, providing false information, suspected fraud, money laundering, or a court order. In the event of account closure, the approved balance (excluding bonuses) may be returned, depending on the outcome of any investigation.
8.2 Account Closure by the Member
You may request closure of your account at any time through our 24/7 live chat. Any open bets must be settled and any remaining balance must be withdrawn before the account is closed.
8.3 Inactive Accounts
An administrative fee may be applied to accounts that have been inactive for an extended period (generally several months). Please contact our support team to find out the specific inactivity period and the associated fee.
9. Limitation of Liability
9.1 Service Availability
cvc99 strives to provide a consistent and uninterrupted service, however the service may be temporarily unavailable due to maintenance, technical issues, or unforeseen circumstances. cvc99 will not be liable for any financial loss resulting from service interruptions.
9.2 Game Outcomes
All game outcomes are determined by RNG technology and are entirely random. There is always a possibility of losing any amount of money in gaming. cvc99 cautions all members not to bet beyond their means.
9.3 Third-Party Content
cvc99 is not responsible for the content of any third-party materials, links, or services connected to the website or app. If a fault is found in a game provider's software, you may contact the relevant provider directly.
10. Changes to Terms and Governing Law
10.1 Amendment of Terms
cvc99 reserves the right to partially or fully amend these terms and conditions at any time. Members will be notified of significant changes. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
10.2 Language
These terms and conditions are drawn up in Bengali. In the event of any dispute, the Bengali version will be considered authoritative.
10.3 Dispute Resolution
For any dispute or complaint, please first contact us via our 24/7 live chat or at [email protected]. Our support team is generally able to provide a resolution in the shortest possible time. For valid disputes, an attempt will be made to reach a resolution through discussion between both parties.
Need More Information?
You can find answers to common questions on our FAQ page, or speak directly with our Bengali support team via live chat.
View FAQ Responsible Gaming